Toggle menu

Website upgrade on Tuesday 23 June

What we are doing to upgrade our website to improve accessibility and security for customers.

Emergency contact numbers

Connect 2 Cardiff - 029 2087 2087

Monday to Friday from 8.30am to 6pm

If you call our contact centre during out of hours you will receive an automated message where:

  • ​To report housing repairs that is a threat to life, press 2
  • To report an adult or child social care emergency, press 3 or call 029 2078 8570
  • To report a parks or highways emergency, press 5​
  • To report a dangerously parked car, please hang up and dial 101
  • For Cardiff Harbour Authority, press 6 or call 029 2070 0234
  • For the traffic control room, press 7 or call 029 2087 3400
  • To report noise pollution, press 4 or call 030 0123 6​696

Payments

To make a council payment, including:

  • council tax, or
  • parking fines and traffic fines. 

Please make an online payment or call our automated payments service, on 029 2044 5900.​

Emergency services

South Wales Police - 999

South Wales Fire and Rescue Service - 999

Welsh Ambulance Services NHS Trust - 999

Utilities

Gas - 0800 111 999

Electricity - 08000 520 400

Water - 08000 853 968

Others

Samaritans - 116 123

Natural Resources Wales - 0800 80 70 60

RSPCA - 0300 1234 999