You can report overgrown hedges in a public place, including:
- public footpaths.
- parks, or
- covering road signs.
Report high hedges in public places
Tell us about a problem with a tree in a park or green space.
Problem with a high hedge on a neighbouring private property
If you have a problem with a high hedge on your neighbour's property, you should speak to your neighbour to try and resolve it. Visit GOV.UK for advice on high hedges.
If you cannot resolve the problem or your neighbour refuses to talk to you, you can contact the UK mediation service for help.
Advice about high hedges
Before asking for advice about a high hedge, you should:
- speak to your neighbour face to face,
- contact them in writing, and
- let them know that you intend to contact us.
Keep copies of letters you send and a diary of conversations you had with your neighbour.
If you still cannot resolve the problem, you can contact us for more advice. We can only offer help if you have done everything you can to resolve the issue yourself.
As a last resort, we may recommend you make a complaint against your neighbour if your case meets the acceptance criteria.
Ask for advice about a high hedge
Making a complaint
You will be charged £320 if we accept your complaint. This fee is non-refundable.
For the complaint to be accepted, the hedge must be:
- on land owned by someone other than you (the complainant),
- affecting a domestic property,
- affecting the reasonable enjoyment of the domestic property,
- bought by the owner or occupier of that property,
- made up of a line of 2 or more trees or shrubs,
- mostly evergreen or semi-evergreen,
- over 2 metres high from ground level, and
- acting as a barrier to light or access.
We will assess your complaint and contact you to let you know what happens next.
