You can pay your PCN online with your debit or credit card, using our secure online payment system.
What you need to pay online
You will need:
- the PCN number starting with QC, and
- your vehicle registration number.
Please do not pay if you want to challenge the PCN. We consider payment an admittance of liability and if you pay, we may not consider your challenge. The fine will not go up while we review your challenge.
Other ways to pay
You can call us on 029 2044 5900. Lines are automated and open 7 days a week. Debit and credit card payments only.
You can send us a cheque or postal order by post. Cheques or Postal Orders should be made payable to 'Cardiff Council' and marked on the reverse with the relevant PCN number. We do not accept post-dated cheques. You can find Parking Services’ postal address on your PCN.
If you do not pay the right postal charges, your mail may not be delivered. This could mean we do not get your payment or correspondence within the necessary timescale. Please allow 2 working days for first class and 5 days for second class.
We do not accept cash payments. If you send cash, we will not accept liability if it is lost in the post.
What happens to any income raised through enforcement?
Any money raised through enforcement can only be used to improve:
- highways and roads,
- the environment, and
- public transport services.